Cancellation

We accept cancellations before the product is shipped or manufactured. If your order is cancelled, you will receive a full refund. We cannot cancel your order if the product has already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to submit a return request within 12 days of receiving the product, but you must pay for shipping.

To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in its original packaging. To return an item, we require a receipt or proof of purchase. Please do not return your purchase to the manufacturer.
Returns (if applicable)

Once we receive and inspect your return, we will send you an email to notify you that your return has been received. We will also notify you when your return is approved or rejected. If you are approved, your refund will be processed and the refund amount will be automatically transferred to your credit card or original payment method within the specified number of days.

Past due or lost refunds (if applicable)

If you have not received your refund, please check your bank account again first.

Then contact your credit card company. It may take some time for your refund to be officially credited. Then contact your bank. It usually takes some time for the refund to be credited to your account. If you have completed all the steps and still have not received your refund, please contact us at ttcustommade@outlook.com

Please contact our customer service team at ttcustommade@outlook.com to get your return address.